Contact information

Contact Information

Effective by: 01/12/2026

We value open communication and are always here to help. Whether you have a question about your order, need style advice, or want to collaborate, the XAEM team is ready to connect with you.

Customer Support

For all order-related inquiries, returns, refunds, or general questions:
xeam@gmail.com
Our team typically responds within 24–48 business hours.

Business & Partnerships

Interested in partnering with XAEM, media features, or collaborations?
please contact us through the chat tab at the bottom right hand corner of your screen.

Mailing Address

XAEM Apparel
1235 East Blvd
Ste. E #1730
Charlotte NC 28203

Social Media

Stay connected and be part of the XAEM community online:

• Instagram: XAEMLLC
• TikTok: XAEMLLC
• Pinterest: XAEMLLC

Response Times

Our team is active Monday through Friday, 9 AM – 6 PM (EST).
Messages sent on weekends or holidays will be replied to the next business day.

Note

If you’re reaching out about a recent order, please include your order number and full name to help us assist you faster.